Privacy Policy

Version: 05/04/2024

This Privacy Policy explains how the Company collects, uses, maintains, and protects Personal Data that You may provide when visiting this Website. The Company acts in its capacity of data controller in terms of the EU Regulation 2016/679, determining the purposes and means of the processing of your personal data. We will only collect and use Personal Data in ways that are described in this Privacy Policy and in accordance with Our legal obligations and Your rights.

Please carefully read this Privacy Policy to understand how We collect, use, protect, or otherwise process Your Personal Data in connection with Your use of this Website. If You do not agree with Our policies, please do not use the Website. By accessing or using this Website, You agree to this Privacy Policy.

COLLECTION AND USE OF DATA 

If you request that we provide a dispatch goods, your personal data will be used without your explicit approval to the extent that is necessary in order to provide this service or process the order. This includes in particular the forwarding of your data to transport companies, and payment services providers. 

Once the order has been completed, your data will be blocked for further use and deleted on expiry of the statutory retention periods, unless you have expressly approved further use. 

ACCESS TO WEBSITE

When accessing website, your browser will automatically store data for technical reasons. The following data will be stored separately by website from other data that you may have transferred to website

  • The date and time of access
  • Browser type/version
  • Operating system used
  • IP address

This data will be stored for technical reasons only and will at no time be assigned to a specific person.

HOW CAN WE COLLECT YOUR PERSONAL DATA?

We collect information online by asking You for it when You order the Product(s).

Cookies: We may use cookies and similar technology to collect information about Your visits to Our websites or Your responses to Our emails. This information may be collected both individually and in aggregated data that does not identify You personally. This data helps Us understand which parts of Our websites and emails are of most interest to You, so that We can improve the quality and usefulness of Our Website.

Payment Method: When You purchase Our Products by credit card, We will need Your credit card issuer, credit card number, billing address, CVV number, and the credit card’s expiration date.

Log Files: As You use Our Website, Our servers may automatically record certain information sent by Your web browser. These server logs may include Your web request, IP address, browser type, and the pages you visit on Our Website. They may also include information about the links You click and how You interact with them, the domain names and landing pages You access, and other details about Your visit.

Geo-Location Information: When You use Our Website through a mobile device, We may access, collect, and store location data, such as GPS coordinates or similar information about the location of Your device. This data is used to improve the functionality and performance of Our Website.

USAGE DATA

How do we use Your Personal Data?

We use the Personal Data collected online principally to provide You with the Products You have ordered and to let You know about other offers which may be of interest to You. E-mail address information, for example, enables communication about Products offered and ordered, as well as the proper provisioning and billing of those products. At any point of time, should You feel the need to opt out of future communications with Us, options are given within to exclude those communicated messages to You. We also provide personally identifiable online information in response to subpoenas and other legal demands, and where we believe that disclosing this information is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or interfering with Our Services, or with Our customers’ or others’ use of them.

Usage Google Analytics

This website uses Google Analytics to collect and analyze data about the behavior of visitors to Our Website. This web analysis service gathers information about the websites that referred you to us, the pages you visit on our site, and how long you spend on each page. This information is used to optimize Our Website and to understand the effectiveness of our online advertising.

Google Analytics uses a cookie, which is a small piece of data stored on Your computer, to track Your use of our Website. When You access one of Our pages, Your web browser automatically sends data to Google Analytics, which uses it to generate reports and improve Our Services. This data may include Your IP address, location, and the frequency of Your visits to Our Website.

The personal information collected by Google Analytics is stored on servers in the European Union and may be shared with third parties. By using Our Website, You consent to the processing of Your data by Google in the manner and for the purposes described above.

Terms of use: https://policies.google.com/terms?hl=en 

Privacy policy: https://policies.google.com/privacy?hl=en

Your Rights

Under the EU Regulation 2016/679 regulations, you may exercise the following rights regarding Your Personal Data:

Access. You have the right to obtain from us confirmation if Your Personal Data is being processed and certain information in this regard.

Rectification. You have the right the request the rectification of inaccurate Personal Data and to have incomplete data completed.

Objection. You have the right, when we process Personal Data on the grounds of legitimate interests, to object to the processing of Your Personal Data for compelling and legitimate reasons relating to Your particular situation, except in cases where legal provisions expressly provide for that processing.

Restriction. You have the right to request to restrict processing of Your Personal Data if: a) you contest the accuracy of it – for a period we need to verify your request; b) the processing is unlawful, and You oppose the erasure of it and request restriction instead; c) We no longer need it, but You tell us you need it to establish, exercise or defend a legal claim; or d) You object to processing based on public or legitimate interest – for a period We need to verify Your request.

Erasure. You may request to erase Your Personal Data if it is no longer necessary for the purposes for which We have collected it, You have withdrawn Your consent, and no other legal ground for the processing exists, You objected, and no overriding legitimate grounds for the processing exist, the processing is unlawful, or erasure is required to comply with a legal obligation.

The right to refuse or withdraw consent. Please note that in case We ask for Your consent to certain processing, You are free to refuse to give consent, and You can withdraw Your consent at any time without any adverse negative consequences. The lawfulness of any processing of Your Personal Data that occurred prior to the withdrawal of your consent will not be affected.

Right to lodge a complaint. You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of Your residence, or the location where the issue that is the subject of the complaint occurred.

SECURITY OF YOUR PERSONAL DATA

We take the security of Your Personal Data seriously and are committed to protecting the information We collect from you. We use security measures to prevent the loss, misuse, and alteration of Your Personal Data under our control.

We strive to ensure the confidentiality and integrity of Your Personal Data, and We will take appropriate steps to protect it from unauthorized access or disclosure. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure, so We cannot guarantee the absolute security of Your Personal Data.

If You have any concerns about the security of Your Personal Data, please contact Us and We will do Our best to address Your concerns.

Merchant will not sell, purchase, provide, exchange or in any other manner disclose Account or Transaction data, or personal information of or about a Cardholder to anyone, except, it’s Acquirer, Visa/Mastercard Corporations or in response to valid government demands.

RETENTION AND DELETE YOUR PERSONAL DATA

We will only retain Your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This may include retaining Your Personal Data to comply with legal obligations, resolve disputes, and enforce Our legal agreements and policies.

In addition, we may retain Your Personal Data for internal analysis and research purposes. Once Your data is no longer needed for these purposes, it will be securely deleted or destroyed in accordance with applicable laws and regulations.

You have the right to request the deletion of Your Personal Data collected by Us. You can do this by logging into your account and deleting or updating Your information. Alternatively, You can contact Us and request assistance with deleting Your data.

Please note that in some cases, We may be required by law or have a legitimate reason to retain some of Your personal information, even after You have requested its deletion. In these cases, We will only retain the minimum amount of data necessary to fulfill Our legal obligations or legitimate interests.

UPDATES TO THIS PRIVACY POLICY

We may occasionally update this Privacy Policy, and We will notify You of any significant changes by posting the new Privacy Policy on this page. The date at the top of the Privacy Policy will be updated to reflect the date of the most recent changes.

We encourage You to review this Privacy Policy periodically to stay informed about how We are protecting the personal data We collect from You. The latest version of the policy will always be available on this page.

CONTACTING US

If you have any questions or concerns about this Delivery and Refund Policy, or if you want to make a complaint, you can contact us by email at [email protected]. We will respond to your inquiries as soon as possible and we will do our best to address your concerns and resolve any issues you may have.